SHIPPING POLICY – STREET24

Street24
Address: Infopark, Cherthala, Kerala
Email: support@street24.store
Phone: +91 62 38 732121

Last Updated: April 2026


🚚 SHIPPING COVERAGE

We currently deliver across India only.
International shipping is not available at this time.


⚙️ ORDER PROCESSING

All orders are processed within 1–2 working days after confirmation.

  • Orders are processed Monday to Saturday
  • Orders placed on Sundays or public holidays will be processed on the next working day

⏱️ DELIVERY TIME

Once shipped, estimated delivery time is:

  • 4–8 working days depending on your location
  • Remote or rural areas may take slightly longer

Note: Delivery timelines are estimates and may vary due to external factors.


💰 SHIPPING CHARGES

  • Free shipping may be available on prepaid orders (if applicable)
  • Any shipping charges will be clearly shown at checkout before placing your order

🤝 SHIPPING PARTNERS

We work with trusted courier partners across India to ensure safe and timely delivery.

The courier partner is selected based on your location and fastest available service.


📍 ORDER TRACKING

Once your order is shipped, you will receive:

  • Tracking details via Email / SMS / WhatsApp
  • A tracking link to monitor your shipment

💵 CASH ON DELIVERY (COD)

COD is available in most locations (subject to availability).

  • Any applicable COD charges will be shown at checkout
  • Orders may require confirmation before dispatch

🚫 DELIVERY ATTEMPTS

Courier partners may attempt delivery multiple times.

If delivery fails due to:

  • Incorrect address
  • Recipient unavailable
  • Refusal to accept the order

The order may be returned to us, and reshipping charges may apply.


🏠 SHIPPING ADDRESS

Please ensure your address is:

  • Complete and accurate
  • Includes correct PIN code and contact number

We are not responsible for delays caused by incorrect details provided by the customer.


⚠️ DELAYS

While we aim for timely delivery, delays may occur due to:

  • Courier partner issues
  • Weather conditions
  • Public holidays
  • Other unforeseen circumstances

If your order is significantly delayed, feel free to contact us.


📦 LOST OR DAMAGED SHIPMENTS

If your order is lost or arrives damaged:

  • Contact us within 48 hours of delivery
  • Share relevant details, images, or an unboxing video

We will assist you as per our Return & Refund Policy.


🔁 UNDELIVERABLE ORDERS

If an order is returned to us:

  • We will notify you
  • You may choose reshipping (charges may apply)
  • Or request a refund as per our policy

❓ CONTACT US

For any shipping-related queries:

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